Effective date: June 20, 2026

The Traverse City Philharmonic (“TC Phil,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and the choices you have. It applies to our website at tcphil.org and to the ways we interact with our patrons, donors, students, and supporters.

Information We Collect

We collect information you provide directly to us, including when you:

• Purchase tickets or season subscriptions, or attend our events;
• Make a donation or become a sponsor;
• Register for Community Music School classes or programs;
• Sign up for our email newsletter;
• Contact us by phone, email, or our website forms.

This information may include your name, mailing address, email address, phone number, and payment information. Payment card details are processed by our secure payment and ticketing providers and are not stored on our website.

When you visit our website, we and our service providers may also automatically collect limited technical information such as your IP address, browser type, pages visited, and similar usage data through cookies and analytics tools, to help us understand and improve how the site is used.

How We Use Your Information

We use the information we collect to:

• Process ticket orders, subscriptions, registrations, and donations;
• Communicate with you about concerts, programs, events, and Box Office matters;
• Send our newsletter and other updates you have requested;
• Acknowledge gifts and provide tax receipts;
• Operate, maintain, and improve our website and programs;
• Comply with legal and reporting obligations as a 501(c)(3) nonprofit organization.

How We Share Information

We do not sell your personal information. We share it only as needed to operate our organization, including with trusted service providers who perform functions on our behalf — for example, our ticketing and donor system, payment processors, and email marketing platform. These providers are permitted to use your information only to provide services to us. We may also disclose information when required by law or to protect the rights, safety, and property of TC Phil, our patrons, or others.

Email and Your Choices

If you subscribe to our newsletter, you may unsubscribe at any time using the link at the bottom of any email, or by contacting us. We will honor your request promptly. You may also ask us to update or correct your contact information, or to remove you from our mailing lists.

Cookies and Analytics

Our website uses cookies and similar technologies to enable basic site functionality and to measure site traffic and performance. Most web browsers allow you to control or disable cookies through their settings; note that some features of the site may not function properly if cookies are disabled.

Data Security

We take reasonable measures to protect the information we collect. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

Our Community Music School serves students of all ages, and program registrations are made by a parent or guardian. We do not knowingly collect personal information directly from children online without parental involvement. If you believe a child has provided us information without appropriate consent, please contact us and we will address it.

Links to Other Sites

Our website may link to third-party sites, such as our ticketing provider or partner organizations. We are not responsible for the privacy practices of those sites, and we encourage you to review their policies.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the effective date above. Material changes will be posted on this page.

Contact Us

If you have questions about this Privacy Policy or how we handle your information, please contact us:

Traverse City Philharmonic
1724 S Garfield Ave, Traverse City, MI 49686
Phone: 231.947.7120
Email: info@tcphil.org